Insurance & Financial Services Customer Care

Full Spectrum Customer Support for the FinServ Sector

Fill out the form to see our client roster.

Insurance and financial services are some of the most complex industries for consumers to understand. Overwhelmed, confused, and frustrated customers deserve customer care that is empathetic, accurate, and accessible. Without those key ingredients, both your brand and your bottom line can take a hit.

At Blue Ocean, our track record includes supporting world leaders in insurance and financial services, handling issue resolution, first notice of claim, claim inquiries, customer loyalty, and more. Whether it’s a life-or-death medical crisis, a simple claims adjudication, or transactional account administration, we provide scalable and strategic outsourced customer care.


Here's what sets us apart:


 

Untitled design - 2022-01-07T154311.809  Award-Winning Recruiting Strategies

Untitled design - 2022-01-07T154311.809  Proven Excellence in Training for Complex Support

Untitled design - 2022-01-07T154311.809  Best-in-Class Employee Engagement Results

Untitled design - 2022-01-07T154311.809  Excellence in Workforce Management

Untitled design - 2022-01-07T154311.809  A Deep, Bilingual Talent Pool

 

 

Curious about what other companies trust Blue Ocean with their customer support? Fill out the form above to grab a copy of our client roster as well as more info about our outsourced consumer products customer care solution.

Want to cut to the chase? Schedule a meeting below:

Blue Ocean