Insurance and financial services are some of the most complex industries for consumers to understand. Overwhelmed, confused, and frustrated customers deserve customer care that is empathetic, accurate, and accessible. Without those key ingredients, both your brand and your bottom line can take a hit.
At Blue Ocean, our track record includes supporting world leaders in insurance and financial services, handling issue resolution, first notice of claim, claim inquiries, customer loyalty, and more. Whether it’s a life-or-death medical crisis, a simple claims adjudication, or transactional account administration, we provide scalable and strategic outsourced customer care.
Here's what sets us apart:
Award-Winning Recruiting Strategies
Proven Excellence in Training for Complex Support
Best-in-Class Employee Engagement Results
Excellence in Workforce Management
A Deep, Bilingual Talent Pool
Curious about what other companies trust Blue Ocean with their customer support? Fill out the form above to grab a copy of our client roster as well as more info about our outsourced consumer products customer care solution.